About Us
Built by Dog Lovers, for Dog Owners
Paws Indoors Southend was founded on a simple belief — every dog deserves professional, attentive care in a safe, stimulating environment.
Our Story
Why We Started Paws Indoors
Paws Indoors Southend was born out of frustration with the lack of quality, professional dog daycare in the area. As dog owners ourselves, we knew what we wanted — a clean, safe, indoor facility run by people who genuinely love dogs and take their wellbeing seriously.
We opened our doors in Southend-on-Sea with a commitment to doing things properly. That means thorough dog assessments, qualified staff, a fully licensed and insured facility, and a genuine focus on every dog's individual needs. No corners cut.
What We Stand For
Our Commitments to You
Safety Above Everything
Every dog is assessed before joining. Our facility is purpose-designed for safe group play, with separate areas for different sizes and temperaments.
Genuine Expertise
Our team hold recognised qualifications in animal care and behaviour. We invest in ongoing training so our standards never slip.
Transparent Communication
You'll always know how your dog's day is going. We provide updates, photos, and honest feedback — no surprises at collection.
Consistent Routine
Dogs thrive on routine. We structure every session with play, rest, and feeding times so your dog always knows what to expect.
Meet the Team
The People Behind the Paws
Our small, dedicated team are the heart of Paws Indoors. Every member is qualified, trained, and — most importantly — completely dog-obsessed.
Lucy founded Paws Indoors in 2018 and holds 20+ accredited canine qualifications — including Pet First Aid Instructor, Canine Behaviourist, and Scent Work Instructor. She knows more about dogs than most dogs know about themselves.
Rebekah brings 10 years of business and marketing experience to Paws Indoors. She's the driving force behind the fresh ideas and behind-the-scenes systems that keep everything running smoothly — basically all the important stuff that nobody sees.
Katie-Rose runs the show on the ground — managing the team, keeping the day running like clockwork, and being completely, unapologetically obsessed with every single dog in her care. Honestly, the dogs might be her favourite colleagues.
Our Facility
A Space Designed for Dogs
Our indoor facility in Southend-on-Sea is purpose-built for dog daycare. Climate-controlled, clean, and stimulating — it's a space where dogs can play, rest, and socialise safely regardless of the weather.
Accreditations & Compliance
Fully Licensed. Fully Covered.
We meet and exceed all local authority requirements for dog daycare. Our licence is reviewed annually and we maintain full public liability insurance.
Council Licensed
Southend-on-Sea Borough Council licensed dog daycare facility
Fully Insured
Comprehensive public liability insurance for complete peace of mind
Secure Booking & Data Storage
Owner and pet details are stored securely through professional booking and data management systems
Animal First Aid
Qualified animal first aiders on site at all times
Ready to Book a Trial Day?
Every new dog starts with a free trial assessment — it's the perfect way to see if Paws Indoors is the right fit. Get in touch and we'll take it from there.